You have landed at Boston Logan, your phone is waking up, and the next question is simple: where exactly do I meet my car? Logan has four terminals, two road levels and separate pickup areas for taxis, ride apps and pre-arranged car services, so the answer is not always obvious, especially while construction projects move things around.
This guide explains how the Logan Airport pickup area works for private car and limo services, terminal by terminal, with practical tips from a local chauffeur team based in Cambridge. The short version: know your terminal, keep your phone on, and follow the limo signs, not the ride-app signs.
The Quick Answer
Pre-arranged car services at Logan do not use the taxi line or the Uber and Lyft pickup areas. They use their own limo and livery pickup areas, marked with limo signs, and the location depends on your terminal. Many car services, including ours, also offer meet and greet, where your chauffeur waits inside with a name sign. Either way, your chauffeur should confirm the exact meeting point by call or text on the day.
Logan’s Four Terminals at a Glance
Boston Logan International Airport (BOS) has four terminals: A, B, C and E. There is no Terminal D. Terminal E is the main international terminal. Always check which terminal your flight uses on your boarding pass or airline app, as terminal assignments can change.
| Terminal | Where car service and limo pickups are (at the time of writing) |
|---|---|
| A | Limo stand across the traffic lanes outside Door A102, Arrivals level |
| B | Departures level (Level 2), along the outer curb |
| C | Central Parking garage, ground level, reached by the Level 3 walkway |
| E | Driver Waiting Area outside Door E107 |
Pickup locations at Logan change during construction and terminal improvements. This table reflects the information available in October 2026. Always follow the posted limo signs and your chauffeur’s directions on the day.
Two Ways to Meet Your Chauffeur
1. Meet and greet inside the terminal
Your chauffeur waits in the arrivals area, usually near baggage claim, holding a sign with your name. They help with your bags and walk you to the car. This is the easiest option for first-time visitors, families, older travelers and anyone with a lot of luggage, and it is the standard way we meet clients at Logan.
2. Curbside pickup at the limo area
You collect your bags, walk to your terminal’s limo pickup area and meet your chauffeur at the vehicle. It can be quicker for frequent flyers who travel light and know the airport well. Your chauffeur will text you the location and vehicle details as you land.
Terminal-by-Terminal Pickup Tips
Terminal A
After baggage claim, exit on the Arrivals level. The limo stand for pre-arranged cars sits across the traffic lanes outside Door A102, marked with limo signs. Take care crossing the lanes and use the marked crosswalks.
Terminal B
Terminal B is the one that surprises people: car service pickups have been on the Departures level (Level 2), not the arrivals curb. After baggage claim, go up one level and look for the limo pickup signs along the outer curb. Terminal B has two sides serving different airlines, so tell your chauffeur which airline you flew.
Terminal C
During Terminal C improvement works, taxi and limo pickups for Terminal C have operated from the Central Parking garage. From the terminal, take the elevator to Level 3, cross the walkway into Central Parking, then go down to the ground-level limo pickup area. Allow a few extra minutes for the walk, especially with heavy bags.
Terminal E (International)
International arrivals clear passport control and customs before reaching the arrivals hall, so allow extra time. At the time of writing, the Driver Waiting Area for pre-arranged cars is just outside Door E107. If you booked meet and greet, your chauffeur will be waiting in the arrivals hall.
Car Service vs. Rideshare and Taxi Pickup Areas
Logan keeps its pickup areas separate, and mixing them up is a common reason travelers and drivers miss each other.
- Pre-arranged car services and limos: limo pickup areas, marked with limo signs, or meet and greet inside.
- Uber and Lyft: dedicated ride-app pickup areas, marked with Ride App signs. At most terminals these are in the Central Parking garage.
- Taxis: taxi stands on the Arrivals level.
If you have booked a private car, ignore the ride-app and taxi signs and follow the limo signs or your chauffeur’s text.
Step by Step: From the Gate to Your Car
- Turn your phone on when you land. Your chauffeur may call or text with the meeting point and vehicle details.
- Reply with a quick update: which terminal you are in and whether you have checked bags.
- Collect your luggage at baggage claim. If you booked meet and greet, look for your name sign.
- Follow the limo pickup signs for your terminal, or walk out with your chauffeur.
- Confirm the vehicle and your chauffeur’s name before you get in.
Timing Tips for a Smooth Pickup
- Share your flight number when you book. A good car service follows your flight and adjusts the pickup if you land early or late.
- Tell your chauffeur about checked bags. Waiting at the carousel can take a while, and knowing this helps your chauffeur time the pickup.
- Allow extra time for international arrivals. Passport control and customs at Terminal E can be quick or slow depending on the hour and the number of flights landing.
- Mention oversized items. Golf bags, skis, car seats and strollers may need an SUV instead of a sedan.
- Save the car service’s number. If your phone battery is low or your plans change, a quick call solves most problems.
Common Mistakes to Avoid
- Waiting at the ride-app pickup area for a pre-arranged car.
- Going to the Arrivals curb at Terminal B instead of the Departures level.
- Heading to the Terminal C curb instead of the Central Parking garage.
- Leaving your phone on airplane mode after landing.
- Forgetting to tell the car service that your flight changed to a different terminal.
Picking Up Someone Else?
If a friend or family member is collecting you in their own car, Logan has a free Cell Phone Lot where drivers can wait until you are outside with your bags. The terminal curbs are for active pickups only, so the lot saves circling the airport.
Logan Airport Pickup FAQs
Where is the Logan Airport pickup area for car services?
It depends on the terminal. At the time of writing, pre-arranged car and limo pickups are at a limo stand across from the Arrivals level at Terminal A, on the Departures level at Terminal B, in the Central Parking garage for Terminal C, and outside Door E107 at Terminal E. Your chauffeur will confirm the exact spot by call or text.
Can my chauffeur meet me inside the terminal?
Yes. With meet-and-greet service, your chauffeur waits inside the terminal with a name sign and walks you to the car. Ask for it when you book.
How long after landing should I expect to reach the car?
It varies. Domestic arrivals with carry-on bags are usually the quickest. Checked luggage adds time at baggage claim, and international arrivals at Terminal E also need time for passport control and customs. Your chauffeur follows your flight and plans around it.
Is the car service pickup area the same as the Uber and Lyft pickup area?
No. Ride-app pickups have their own areas, marked with Ride App signs, and they are separate from the limo and pre-arranged car pickup areas. Follow the signs for your type of ride.
Book a Stress-Free Logan Pickup
If you would rather skip the signs, the walking and the guesswork, let a chauffeur meet you. Boston Mass Livery provides private Logan Airport car service for travelers across Boston, Cambridge and Greater Boston. We follow your flight, confirm your meeting point on the day and help with your bags, with your price agreed before you ride.
Request a quote through our free quote form or call 617-775-7806 at any hour. For private flights, see our Hanscom Field car service.
Source: pickup locations checked against Massport guidance and current operator information in October 2026. For official updates, see Massport’s Taxis and Limos page.